Frequently Asked Questions

If you have a question that is not answered below, drop us a note on Instagram or on email (hello@ginsanity.hk) and we’ll get right back to you!


What actually comes in the box?

A full sized gin bottle, a couple of tonic waters (or mixers), tasting notes and cocktail recipe, goodies designed to go with the gin and maybe something completely different that we think you might like. Check out our past gins to see what's been going into each box so far


Where does the gin come from?

Each month we pick a gin that is exclusive to Hong Kong from around the world. So far we've visited 5 continents and over 15 different countries.


What do you mean by exclusive?

The Gins we delivery to you will only be available as part of membership to the Ginsanity Gin Club. We sourcing and import all the gins ourselves. After a few months you'll find our gins in our flagship store but only after our members have enjoyed it first!


When do I get my gin?

We deliver before the first Friday of each month, regardless of when you sign up that month. Looking for a box of gin straight away, check out our cocktail sets or gift sets in our store.


What if I am unhappy with what I receive?

We will try our best each month to get the best value we can to each customer. If you are still unhappy we offer a full 100% money-back guarantee.


What gin’s have been in the box before?

Check out the full list of gin's that we have featured here


How do I cancel my subscription?

After signing up you’ll have a members page where you can pause, cancel and re-activate your membership at any time. If that doesn't work, just drop us an email at hello@ginsanity.hk so we can help.


Can I pause my subscription?

Yes, please above. You have complete control over whether you’d like to pause or continue your subscription.


Do you deliver to my address?

If you live in Hong Kong we can deliver to your address. No island is too far or village to inconvenient. We will make sure you can enjoy your gin.


Do you have any offer codes?

On your first order, use the code 50GINCLUB to receive $50 off on your first order.


Is this all included in the HK$ 588 per month?

Yes! Delivery, box, the gin of course, tonics and more are all included.


What if I really like the gin and want another bottle?

Then check out the members page on our gin store - http://ginclub.ginsanity.hk - to buy previous gins. We only have a limited stock so get it while you can.


Can I buy this gin box as a present for someone i know?

Of course! Sharing gin is the best, just pick a package and put your friends delivery address down. But if you're looking to deliver a one time package please check out our gift sets here - https://ginclub.ginsanity.hk/products/ginsanity-gift-pack